Jedlix Privacy Policy

Jedlix B.V. (hereafter: “Jedlix”) values your privacy very highly. It processes your personal data carefully and in a manner compliant with the terms of the law. Jedlix is responsible for collecting and processing data via its smart charging platform and mobile application (hereafter the “Jedlix App”). The purpose of this privacy statement is to inform you about how Jedlix processes and uses your personal data, and to inform you of your rights under the European General Data Protection Regulation (“GDPR”).

This privacy statement is divided into the following sections.

  1. The Purposes of the Personal Data Collected by Jedlix
  2. Your Freedom to Choose Your Smart Charging Services
  3. How Your Data is Collected, Processed and Shared
  4. Jedlix’ Partners
  5. Retaining and Deleting Personal Data
  6. Personal Data Necessary for Your Account Settings and Smart Charging Services
  7. Specific Personal Data Necessary for Generating Savings on Your Energy Bill
  8. Specific Personal Data Necessary for Generating Earnings in Partnership with Your Energy Supplier
  9. Specific Personal Data Necessary for Generating Earnings from Grid Balancing Service Providers in Eligible Countries
  10. Security Measures to Protect Your Data
  11. Cookies
  12. Your Rights
  13. Data Portability
  14. Contact Us
  15. Amendments to this Privacy Statement

1. The Purposes of the Personal Data Collected by Jedlix

Jedlix collects and processes your personal data to deliver its smart charging services (hereafter the “Services”). The purposes of the Services are:

The legal grounds for these activities are the contract between you and Jedlix, as set out in the Terms of Use.

More specifically, Jedlix will process your personal data to:

2. Your Freedom to Choose Your Smart Charging Services

In the Jedlix App, you are free to choose whether you want to charge your car using Jedlix smart charging services. You are also free to choose whether you want to generate savings based solely on your energy tariffs, and/or to generate earnings through our Energy Suppliers partners, and/or to generate earnings by allowing us and our partners to provide balancing services to grid operators. You must provide your explicit consent for us to collect and process the necessary personal data related to each service so that we can deliver that service to you.

3. How Your Data is Collected, Processed and Shared

Your personal data is either collected from you directly when you provide information manually in the Jedlix App, or it is collected indirectly, from publicly available sources, or, with your explicit consent, it is collected from our partners in the energy and automotive industries.

We ask for your explicit consent in the Jedlix App for the right to collect and share the data necessary to deliver each smart charging service. Specifically, we ask for data regarding the historic load curve of your home meter for the relevant time period, as well as data to connect your home to the balancing services perimeter of the Balancing Service Providers (BSPs) we partner with. Our usage does not go beyond the stipulations of the energy code and regulations of your country of use. In the Jedlix App, you can decide whether or not to authorize Jedlix to access the data relevant to each particular service.

4. Jedlix’ Partners

In delivering its Services, Jedlix acts as the Data Controller for those Services. It also partners with several companies (Data Processors or Data Sub-processors, as the case may be) to enable the technical and financial operations of the Services. An up-to-date overview of the e-mobility stakeholders we partner with can be found here. These partners are:

5. Retaining and Deleting Personal Data

Jedlix only retains your personal data for as long as it is necessary for us to fulfil the purpose we collected it for, including for the purpose of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for your personal data, we consider the amount, nature, and sensitivity of the data. We also consider the potential risk of harm from any unauthorized access to or disclosure of your personal data. In all matters, we take into account the purposes for which we process your data, and we consider whether we could achieve this purpose through any other means while still meeting all the necessary legal requirements.

For example, the GPS location of your EV is never stored by Jedlix, and this information is never shared with any other parties. This information is only used to verify whether or not the vehicle is at your designated smart charge location.

Details of your payments are kept as long as is necessary for us to comply with our legal and regulatory requirements. This is generally seven years unless the law prescribes a longer period.

6. Personal Data Necessary for Your Account Settings and Smart Charging Services

We collect the following data:

We share the following data:

7. Specific Personal Data Necessary for Generating Savings on Your Energy Bill

If you have a time-of-use/off-peak tariff with your Energy Supplier, regardless of whether or not it has a partnership with Jedlix in your country, then Jedlix may collect the following data:

Data that is collected if you are with a non-partnered Energy Supplier:

Data that is collected if you are with a partnered Energy Supplier:

Data that is shared:

8. Specific Personal Data Necessary for Generating Earnings in Partnership with Your Energy Supplier

Data that is collected:

Data that is shared with your Energy Supplier:

9. Specific Personal Data Necessary for Generating Earnings from Grid Balancing Service Providers in Eligible Countries

Data that is collected:

Data that is shared with the DSO, and when necessary with your Energy Supplier:

Data that is shared with the BSP and the TSO or DSO:

10. Security Measures to Protect Your Data

The security of your personal data is very important to us. Given the risks connected to processing personal data, we take all material, logical, administrative, and organizational steps necessary to secure your personal data. This ensures that your data is not misconstrued or damaged, and it guarantees that your data is not made available to any unauthorized third parties. These protections extend to the storage of your personal data on the secure servers issued by our provider.

11. Cookies

Cookies are small parts of data that are not used for identification purposes but that learn about your usage and browsing behaviour based on how you interact with the Jedlix website and the Jedlix App.

Jedlix uses several types of cookies to analyze the quality and effectiveness of our Services. We also use cookies for marketing and advertising campaigns on our own website(s) and on the website(s) of certain third parties. You will be asked to consent to these cookies when you visit our website.

12. Your Rights

You have the right to request Jedlix to access, modify, restrict, or remove your personal data.

Furthermore, you have the right to object to the processing of your personal data. After the termination of your use of the Jedlix App and Services (as detailed in the Terms of Use), your personal data is deleted within twelve months, unless Jedlix has been required to retain your personal data by law or by the relevant authorities. Jedlix is legally obliged to retain personal data relevant for tax purposes for seven years.

13. Data Portability

Where Jedlix is processing your personal data based on the performance of a contract, you also have the right to data portability.

14. Contact Us

If you would like to ask any questions, submit any requests, or make any complaints regarding Jedlix’ processing of your personal data, you may do so via e-mail at dpo@jedlix.com, or by writing to us at Jedlix B.V., Stationsplein 45, 3013 AK Rotterdam. Please address your enquiry to the Data Protection Officer.

If requested, Jedlix will share your personal data as a user in a digital format that you can be reasonably expected to be able to access. If necessary, Jedlix may request that you verify your identity as a user before releasing your data.

15. Amendments to this Privacy Statement

This privacy statement can be modified or adjusted at any time. In such a situation, you as a user will be notified at least two weeks in advance of any changes. You will also be notified via the Jedlix App once any changes go into effect.

Most recent version: October 2020